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Case studies

Faster.rent: Revolutionizing Car Rental Operations in Dubai with Odoo's Streamlined Solutions

Faster.rent leverages Odoo to enhance fleet management, bookings, and customer service, improving operational efficiency and decision-making in Dubai's growing car rental industry.

Faster.rent, founded in 1999 alongside VIP Rent a Car, is celebrated for its value and exceptional customer support in Dubai’s car rental industry. To address the challenges of managing a growing operation across the Emirates, we implemented Odoo. This powerful solution has streamlined fleet management, bookings, and customer service processes, reducing manual errors and boosting operational efficiency. With Odoo’s comprehensive features, Faster.rent now enjoys improved control over its operations and enhanced customer satisfaction. The system's real-time data access and reporting capabilities have enabled Faster.rent to make informed decisions and respond swiftly to market demands.

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Client Name

Faster.rent

Industry

Car Rental

Challenge

Faster.rent struggled with manual booking errors and lacked a streamlined process for managing customer bookings, returns, and fleet tracking. To address these challenges, we implemented an integrated solution that automates and centralizes these processes. The new system reduces manual errors by automating bookings and returns, and provides real-time fleet tracking. This enhancement improves accuracy and efficiency in managing customer interactions and fleet operations. By streamlining these processes, Faster.rent can now offer a smoother booking experience, ensure timely returns, and effectively monitor fleet status, ultimately boosting operational efficiency and customer satisfaction.

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Solution

Doodle Inc. customized Odoo’s fleet management module to enhance oversight of vehicle availability, service history, and customer data. This tailored solution integrates all these functions into a single platform, streamlining fleet operations. The system provides real-time tracking of vehicle status, maintains detailed records of service history, and consolidates customer information for improved service management. By unifying these elements, Doodle Inc. can efficiently manage their fleet, optimize maintenance schedules, and enhance customer interactions. The customization not only improves operational efficiency but also ensures a cohesive approach to managing all business functions related to fleet management.

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By customizing Odoo's fleet management module, Doodle Inc. has created a tailored solution that integrates vehicle availability, service history, and customer data into a single platform. This comprehensive approach has streamlined fleet operations, improved efficiency, and enhanced customer interactions. The customization has enabled Doodle Inc. to efficiently manage its fleet, optimize maintenance schedules, and provide better overall service, ensuring a cohesive approach to managing all business functions related to fleet management.

Our decision to work with Doodle Inc. has been fantastic for our business. They simplified the transition to Odoo for us, making it easy and seamless. With their help, we can now handle everything from bookings to returns without any difficulty. We have significantly reduced manual errors, and our customers are also more satisfied! I am truly grateful to Doodle Inc. for making all of this possible.

Client profile
Basem Hamoudeh
Manager, Faster.rentCompany logo

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